Homeowner Hub

We protect your investment

You’re in the right place. Centricity makes buying a new home easier by guaranteeing your builder’s work with a structural new home warranty.

Our claim process

Help is on the way! We’ll act quickly to get you a resolution.
Here’s how it will work.

Evaluate

We’ll evaluate your claim and review your policy.

Inspect

We will call to schedule an inspection as needed or to advise if your claim is not covered.

Determine

Post-inspection, we will inform you and your builder of the claim determination.

Repair

If all criteria are approved, we will initiate the repair process*

*Claim and repair process may take minimum of 60 days to complete.